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FAQ
Customer Service and Business Hours
What are your business hours?
How can I contact Dr Smood?
Why have I not heard back yet?
My Orders and Products
Can I make any changes to my order or update the shipping address
once I have checked out/finished order?
I would love to order something currently out of stock. Help Please.
What forms of payment are accepted?
Are taxes charged to my purchases?
Shipping and Environmental Footprint
When will I receive my order?
How can I track my order?
What are my shipping options and how are they priced?
What kind of packaging does Dr Smood use?
Returns or Exchanges, Damages, and Refunds
Do you accept returns or exchanges?
When will I get my refund?
What do I do if one or more of my items arrived damaged?
Nutrition and Sourcing
How does Dr Smood source its products?
What is Dr Smood's vision of health?